City of Toronto Departments and Services

311- Non-Emergency Support and Information

• Dial 3-1-1 for non-emergency services, programs and information, 24 hours a day, 7 days a week
  • Calling from outside of Toronto: 416-392-CITY (2489)
  • TTY for the hearing impaired: 416-338-0TTY (0889)
  • Fax: 416-338-0685
  • E-mail: 311@toronto.ca
  • Website: www.toronto.ca/311
  • City of Toronto Frequently Asked Questions: http://www.toronto.ca/faq/index.htm

Municipal Licensing & Standards (Toronto & East York District)

416-338-0711

E-mail: mlstorontoeastyork@toronto.ca

• Abandoned appliances
• Apartment building standards
• Litter
• Property in general disrepair

Parks, Forestry & Recreation

• General Inquiry 416-392-1111

Police

• Emergency - 911
• General non-emergency 416-808-2222
• 51 Division (Front Desk) 416-808-5100
• 52 Division (Main Number) 416-808-5200
• Marine Unit (Main Number) 416-808-5800

Shelter, Support & Housing

• Emergency Shelter – Assessment & Referral (single adults, youth and couples) 416-338-4766 or 1-877-338-3398 (free from any pay phone)
• Emergency Shelter – Central Family Intake 416-397-5637
• Streets to Homes (To get help for someone who is homeless) 1-866-392-3777 (free from any pay phone)

Solid Waste

• Collection Calendar 416-338-2010
• Hazardous Waste pick-up 416-392-4330
• Large appliance pick-up 416-338-2010
• Multi-residential questions and concerns - 311
  • E-mail: multires@toronto.ca
  • Website: www.toronto.ca/garbage/multi
• Single family Blue Bin, Garbage Bin, Green Bin questions - 311
  • E-mail: target70@toronto.ca
  • Website: www.toronto.ca/target70
• For more information on disposing of hazardous waste and home electronics, please visit http://www.dowhatyoucan.ca

Toronto Hydro

• Repair street light 416-542-3195

Toronto Transit Commission (TTC)

• Website: www3.ttc.ca/
• Route information: 416-393-INFO (4636)
• Complaints, compliments, and suggestions: 416-393-3030
• Lost & Found: 416-393-4100
• Multilingual Services: 416-393-4636

Toronto Parking Authority

• Find a parking lot: parking.greenp.com/
• Residential on-street parking permits: 416-392-7873

Toronto Water

• Drain backed up 416-338-8888
• Leaking fire hydrant 416-338-8888
• Low water pressure/no water 416-338-8888
• Problems with water taste/odour 416-392-2894

Transportation Services

• Broken traffic signals 416-397-8723
• Broken/missing street signs 416-397-8723
• Seniors snow removal (to register) 416-392-7768
• Sidewalk repairs 416-338-9999
• Snow removal 416-338-9999

______________

Other Orders of Government

Federal

• MP Bob Rae Constituency Office 416-954-2222

Provincial

• MPP  Constituency Office 416-972-7683

Toronto Catholic District School Board

• Trustee Catherine LeBlanc-Miller Office 416-512-3409

Toronto District School Board

• Trustee Sheila Ward Office 416-397-3028