City of Toronto Departments and Services
311- Non-Emergency Support and Information
- Dial 3-1-1 for non-emergency services, programs and information, 24 hours a day, 7 days a week
- Calling from outside of Toronto: 416-392-CITY (2489)
- TTY for the hearing impaired: 416-338-0TTY (0889)
- E-mail: [email protected]
- Website: www.toronto.ca/311
- City of Toronto Frequently Asked Questions: http://www.toronto.ca/faq/index.htm
Municipal Licensing & Standards (Toronto & East York District)
416-338-0711
- Abandoned appliances
- Apartment building standards
- Litter
- Property in general disrepair
Parks, Forestry & Recreation
- General Inquiry 416-392-1111
Police
- Emergency – 911
- General non-emergency 416-808-2222
- 51 Division (Front Desk) 416-808-5100
- 52 Division (Main Number) 416-808-5200
- Marine Unit (Main Number) 416-808-5800
Shelter, Support & Housing
- Emergency Shelter – Assessment & Referral (single adults, youth and couples) 416-338-4766 or 1-877-338-3398 (free from any pay phone)
- Emergency Shelter – Central Family Intake 416-397-5637
- Streets to Homes (To get help for someone who is homeless) 1-866-392-3777 (free from any pay phone)
Solid Waste
- Collection Calendar 311
- Hazardous Waste pick-up 416-392-4330
- Large appliance pick-up 311
- Multi-residential questions and concerns – 311
- Website: www.toronto.ca/garbage/multi
- Single family Blue Bin, Garbage Bin, Green Bin questions – 311
- For more information on disposing of hazardous waste and home electronics, please visit http://www.dowhatyoucan.ca
Toronto Hydro
- Repair street light 416-542-3195 (Note – 311 will also take this info)
Toronto Transit Commission (TTC)
- Website: www3.ttc.ca/
- Route information: 416-393-INFO (4636)
- Complaints, compliments, and suggestions: 416-393-3030
- Lost & Found: 416-393-4100
- Multilingual Services: 416-393-4636
Toronto Parking Authority
- Find a parking lot: parking.greenp.com/
- Residential on-street parking permits: 416-392-7873
Toronto Water
- Drain backed up 311
- Leaking fire hydrant 311
- Low water pressure/no water 311
- Problems with water taste/odour 416-392-2894
Transportation Services
- Broken traffic signals 416-397-8723
- Broken/missing street signs 416-397-8723
- Seniors snow removal (to register) 416-392-7768
- Sidewalk repairs 311
- Snow removal 311
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Other Orders of Government
Federal
- MP Bill Morneau – Constituency Office: 416.972.9749
Provincial
- MPP Glen Murray – Constituency Office: 416.972.7683
Toronto Catholic District School Board
- Trustee Jo Ann Davis – Office: 416.512.3409
Toronto District School Board
- Trustee Chris Moise – Contact Info Coming Shortly